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scsotran
scsotran Posts: 1

Level 1

Why is it not counting all the levels I beat?

Answers

  • LoFiGummy
    LoFiGummy Posts: 3,621

    Hey there, that sounds really annoying. I can think of a few reasons:

    • Either the internet connection isn't stable so it's not possible to update the information
    • You're too fast in beating levels that it's not updating fast enough 😅
    • Are you perhaps playing the levels with the pink door (i.e you've completed all levels)

    In either case, please try these steps below to see if it helps you:

    • Restart: Force close apps and restart your device.
    • Updates: Check that you have the latest game and device updates.
    • Memory: Keep at least 2GB of free storage for smooth gameplay.
    • Connection: Use WiFi instead of cellular data.
    • Clear Cache:
      • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
      • 🍏 iOS: Settings > Safari > Clear History and Website Data

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