Lost streak and didn't fail any level?

cdecker1976

Lost streak and super multi ball in the middle of two challenge due to 4 in a row failing to load... yall do better seriously

Tetem'

Hi and welcome to the Community! 🤗

I am sorry to hear that you've lost your Streak and Mega Color Bomb due to 4 in a row event failing to load

We do our best to make sure that all features are accessible and functioning correctly, however, there are things beyond our technical reach which sometimes cause instances like this one. Device updates, and those one-time glitches can cause errors like this. As much as I would love to, we are unable to restore the streak and the Mega Color Bomb. My sincere apologies for the inconvenience this might have caused you.

Let's try a few things to fix the loading issue:

1. Restart the Game: Sometimes, a quick restart can fix issues.
2. Check Your Connection: Make sure you have a stable internet connection.
3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️