Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

What happened to all my power ups??? I had at least 50 for each!!

mzelli1

where are all my power ups??

Accepted answers

All comments

Babalu62

Same device so that’s not it.

Lindark

If you switched to a different device, the boosters will not carry over.

Babalu62

I have the same problem. Lost all of mine a couple of weeks ago. And now when I earn them they don’t show up. Always at zero before the level.

account 2503995399

mzelli1

Hi again! Has the problem been figured out yet? I haven't heard from you in a few days.

Thank you!

mzelli1

I can not find my 10-digit ID number anywhere! My user name is mzelli or Ellie Harad Robertson. I had at least 100 or fewer for each power-up. Thank you!

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3345216#Comment_3345216

Hello again, I had another look and it seems like we're investigating this issue as it has happened to a few other players as well.

If you could send me your Player ID, then I can take a look at your account specifically. Do you recall how many boosters you had of each?

To find your Player ID, check this guide below (click the URL) 👇

https://kingcare.zendesk.com/hc/en-us/articles/11723516766749-How-can-I-find-my-player-ID#

mzelli1

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3344625#Comment_3344625

Hi, and thank you for your response! I've been playing this game for too many years. About 2 weeks ago, all of my power-ups (fish, candy bombs, truffles, strips, and sour-filled candies) were gone! I do not have a checkmark next to them. I continue to earn power-ups from contests, but they are not showing at all! I'm on level 4000-something. I'm baffled! Any more advice?

Thank you! Ellie

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/501202/what-happened-to-all-my-power-ups-i-had-at-least-50-for-each

Hey there, did the boosters you earned have a timer next to them? Example: "30 min"

In that case the boosters only last for that amount of time, otherwise if you did have boosters in your inventory (seen before entering a level), please make sure that you don't have the ✅ checkmark next to them because then you will use the boosters every time you play a level.

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Accepted answers

All comments

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/501202/what-happened-to-all-my-power-ups-i-had-at-least-50-for-each

Hey there, did the boosters you earned have a timer next to them? Example: "30 min"

mzelli1

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3344625#Comment_3344625

Thank you! Ellie

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3345216#Comment_3345216

Hello again, I had another look and it seems like we're investigating this issue as it has happened to a few other players as well.

If you could send me your Player ID, then I can take a look at your account specifically. Do you recall how many boosters you had of each?

To find your Player ID, check this guide below (click the URL) 👇

https://kingcare.zendesk.com/hc/en-us/articles/11723516766749-How-can-I-find-my-player-ID#

mzelli1

I can not find my 10-digit ID number anywhere! My user name is mzelli or Ellie Harad Robertson. I had at least 100 or fewer for each power-up. Thank you!

mzelli1

Hi again! Has the problem been figured out yet? I haven't heard from you in a few days.

Thank you!

Babalu62

I have the same problem. Lost all of mine a couple of weeks ago. And now when I earn them they don’t show up. Always at zero before the level.

account 2503995399

Lindark

If you switched to a different device, the boosters will not carry over.

Babalu62

Same device so that’s not it.

Non existent Email?
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
candy crush soda saga
how do i update my candy crush soda saga
Game restart
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Pay but did not receive what was paid for
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
impossible connecter à FB
Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte…

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

Where did 4-in-a-row go? 🧃
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…