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Hey there, when you say you have to refresh your game - did you mean close it down and open it up again, or did the game close down on its own?
In any case, if you can reply to me here and send your Player ID I can look into it!
To fix any potential issues with your game, you can also follow these steps:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Memory: Keep at least 2GB of free storage for smooth gameplay.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
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Player Id 5995313022
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