Rewards are removed

Lindahale

I won the podium streak. When I received the rewards they disappeared before I finished playing the next game. Why watch additional ads, if I can't use the reward

Tetem'

Hi and welcome to the Community! 🤗

I am sorry to hear that your rewards disappear, and you can't use the reward from the Ads.

Let's try a few things to prevent this from happening again:

1. Restart the Game: Sometimes, a quick restart can fix issues.
2. Check Your Connection: Make sure you have a stable internet connection.
3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️