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Lost my winning streak

Danggum82

I was in the middle of a level and the game booted me out. I lost my winning streak of over 120!! I am not happy about this at all

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Candycrusher_2012

https://community.king.com/en/candy-crush-soda-saga/discussion/501947/lost-my-winning-streak

Hi there. Sorry to hear that you have experiencing issue with your game.

That sounds is not good. If that happens while in a level the game will consider you as a give up. You need to try these steps to make sure there is nothing wrong with your game.

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data