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I have used purchased credits several times to advance in Kimmy’s challenge and have lost them because it keeps freezing.
Sorry it has not helped my friend
Please select the contact us tab at the bottom of this page and report it to our customer support they can check further into your game
First you will receive an automated reply please reply back to this and explain again
Also add that you have already followed trouble shooting steps provided in the community
Please update us on there response 💓
I have tried all of the above and continue to lose many purchased credits.
Hi guys I have received feedback that this is not currently a known issue
Can you please try the following
Have a strong Internet connection and at least 2gig of free memory
Log out not just close the game and close any other apps you may have open on your device
Turn off your device for at least 2 minutes
Once you log back in hopefully it will reset for you if not play 1 game level the close down once again
Please let us know how you get on 💓
The same thing keeps happening to me. Three days in a row. Purchase credits to advance but get the spinning wheel and that’s all. I’ve lost around 60 credits to restart and advance but nothing changes. Just the same spinning wheel. I’ve followed all the instructions for freezing game. Nothing changes.
Hi my friend welcome to our friendly soda community its lovely to meet you If
We don't currently have a known issue with this so I will raise it to let our team know
I will return once I have any feedback for you 💓
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