Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
Hi @LoFiGummy , I was charged for 2 purchases but didn't receive the gold bars. It said transaction failed store not available. I tried twice in case it was a connection issue. But my checking account was debited for the purchases.
Hey there, the problem should now have been fixed. Thanks for reporting it to us!
Hi, I didn't get it resolved yet. Could I just get the 20 gold bars? I purchased 2 of the 10 gold bars for 1.99 USD. Thanks, @LoFiGummy !
Hey again, just checking in - did you manage to get the problem solved? I didn't link the support for Windows but it should be them helping with this - or if you want the things you purchased we can help with that
It was on my laptop. Through the Microsoft Windows store. Thanks
Hey there and sorry to hear that, what store did you make the purchase on?
These articles should help, in general when something goes wrong with the store specifically it's usually an error with the store not the game itself - so I recommend checking these articles first for the one that is relevant to you
Sorry, not sure why the spoiler wasn't cancelled.
New here? Sign in or create an account to join the fun.
I lost my progress when transfering to a new device using the facebook method. I was on lvl18000 on my old device, i logged into facebook then checked facebook and saw it had connected. I then installed candy crush soda saga on new device, logged into facebook but it saved the new device progress of lvl1. I tried logging…
For the first time ever, since its inception, I do not have the bakery. (Did all the tricks) And now the yeti race just kicked me out, even though I've advanced every level. King really doesn't want me to play anymore lol😄😆
Both of my Android phones show “Bakery – Starting Soon” in Candy Crush Soda Saga. The game is fully up to date and we are online, but the Bakery event does not start on either device. What is causing this issue? Is the event currently disabled or delayed on the server side?
Hello
I have some rewards to claim but every time I tap on the claim box the whole image shakes and the reward does not activate. I have updated the game but this did not help.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
