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Hi.Please help me. I really like to play the Soda game, but it's frustrating when I earn a total of 8 gold bars and it only shows 4 gold bars.Thanks a lot, Karen
Hi there, welcome to the Community @King8337
I understand your concern regarding your rewards and I got some good news.
I have checked and I was able to see that our team has already sent you a gift of 10 Gold Bars.
If you encounter issues with your rewards in the future, the best way to obtain assistance is to reach out to our Player Support team directly from the game or via https://soporto.king.com/
Before reaching out, it would be very helpful for you to obtain a screenshot showcasing your reward and the issue you encountered.
I hope this helps and have a nice day!
Hey there @King8337, did this happen connected to an event in the game or a purchase?
Are you able to show a screenshot of where this happened? It would also be great if you can provide us your Player ID so that we can take a closer look.
How can I find my player ID
New here? Sign in or create an account to join the fun.
I have written and written even put in a dispute with my bank paid 14.99 for 130 gold bars got message no money was taken from my account but it was and never received gold bars I enjoy the game Candy Crush Soda but I willnever again purchase anything from them
When i got to level 76, the episode looked exactly like episode 4, what's going on? (I am not new to candy crush soda, i got to about level 1060, but due to the music change, i really didn't like it, so i installed an older version, Sure, gold bars don't work or load, but i can still enjoy CCSS.)
I Need HELP please....I should be at #569 with 20 GOLD BARS AS A BEAR PROFILE Picture, However, You guys SENT ME BACK TO #1 as a COW. YOU ARE MEAN!!!! I have been playing from #1 yesterday, I am at #55 level. right now, but IVE been Pretty angry about this since you Guys all screwed my account OVER yesterday!! Please…
I want to change my name in soda crush saga game?
I was playing this morning and all of a sudden the game graphics went to hell, no explosions, nothing like that and my in game power ups are dialed disabled. I can click on them but nothing happens. Please advise.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
