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I was playing this morning and all of a sudden the game graphics went to hell, no explosions, nothing like that and my in game power ups are dialed disabled. I can click on them but nothing happens. Please advise.
Hi @LarryWard573 and welcome to the Community!
I am sorry to hear that you had trouble with the game graphics and using your boosters.
We usually recommend these steps to make sure that everything is working correctly:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
If you continue to have troubles, could you please share an image of what you see? Thanks!
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
