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🚨 Soda Players - We want your feedback! 💬

LoFiGummy

Hi Soda Squad! 💜🐙

Your Soda Community Manager checking in! I wanted to hear a bit more about your thoughts on the game, and gather it in a place so that it can be shown to the studio making Soda!

This is your space to say what’s working, what isn’t, and what you’d love to see in the game (feel free to link any of your Ideas here too!)

There are no badges or rewards here, we just want your honest feedback. (but of course, please keep it respectful and follow the House Rules 😉)

💚 What’s working well in Soda right now?
🔧 What isn’t working so well for you?
✨ What would make the game even better?

I’ll make sure your feedback is shared with the team!

Thank you for being such an important part of our Soda community 💜

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Comments

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3519524#Comment_3519524

Thanks for sharing your feedback! When possible we'll look to add more levels for our weekly schedule!

cherylE56383493

I wish I wish there were more new levels to play each week!

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3517698#Comment_3517698

Hey there @wriggles and thanks for the feedback

The game can look different for player to player as events are being tested for everyone, as with the Gumball event. But this also means that you might have events that others do not as well.

In any case, the feedback is appriciated it as it helps me when communicating with the developers. 🙏

maryb.3

Hi @LoFiGummy,

💚 What’s working well in Soda right now?
The game is working fine if you continue to pay to pass, sadly.
🔧 What isn’t working so well for you?If you win a level you’re usually in first place. If you don’t continue the new level right away you will lose first place which really sucks 😤.What would make the game even better: The game is still a favorite of mine. Giving out free gold blocks and blockers a nice treat and it encourages me to want to play. Please don’t turn this game into “Pay To Pass”.

15751550519

wriggles

Hi I’ve been playing for years now,but am very disillusioned with the changes you keep making,rewards are minimal and no benefit to clearing levels,you have taken away all the joy and fun for me as it’s just a battle getting through any level now,bring back the Batula rewards where we had something to work for. Gum ball has disappeared from my platform ? But my sister still has it ?

So overall the changes no longer benefit players unless you pay and pay.

Thank you

Wriggles

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3517366#Comment_3517366

Hey there @BattleAxeGenX,

For the issue related to the Rewards Pass, is it possible for you to reach out to support for this? Purchase related issues can be solved if you provide your receipt and any screenshots to them there. You do this by going to it via the game:

Open the game and go to settings
Press help center (the questionmark)
Press any article and scroll down
Press "Chat with us" or "Contact us" and describe the issue

For all events in the game though, it's important to note the timers and deadlines connected to them, but either way we appreciate the feedback on this feature as it may have been too short of a timer.

As for 4-In-A-Row and the Mastery Levels (the one by the pink door), thanks for sharing this as well. We've been working on making the Mastery Levels compatible with most events, but there are still some that are not connected. I will share this with the game studio, so thank you for letting us know.

BattleAxeGenX

updated to version 1.316.4 today and my Rewards Pass ( Collecting Caps) that I also paid to unlock the vault is missing as I see has happened to a few other players. I had not redeemed all rewards both free and paid and had not completed all levels in the event.

I am level 19150 and currently playing Mystery levels again which also sucks when playing quests like “4 in a row” and not having it regregister progress when playing this particular challenge.

I understand being at the end game and I appreciate the mystery but those mystery levels should be progress challenges such as in a row, etc.

but as far pass goes me paying to unlock the vault like I usually I am now losing money. This is not cool.

minnaj

I don't play the side games like Rocket Ship any more because they rarely track my progress and it's a waste of time to play. I reported this numerous times and all I keep getting is advice to clear the cache, delete the app, reinstall, delete my Google Play account bring back my Google Play account. Nothing works. Also, I would like to know why I can't get past the 7th rung when I open up the app. I keep getting told that I missed a day and I've lost all my progress. Today I got that this afternoon, after I had already played the game in the morning. What is your definition of a day? 4 hours? Between the limited number of levels each week and all of these technical glitches, I'm playing a lot less and getting very disillusioned.

Lastly, what is the purpose of being named Helper of the Week in Bake a Cake if you don't get anything for it?

minnaj

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3499601#Comment_3499601

Hey there, apologies - seems like something went wrong with the notifications, but you've gotten the reward now!

kirsty91

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3498815#Comment_3498815

I’m still waitin for my 10 bars from previous comp have sent my player id on other comments

Player id Kirsty’s Louise Woodward 1178128920

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3498138#Comment_3498138

Hey and thanks for the thorough feedback, I just wanted to add that we have noted some difficulties with ads in a few of our games and are actively working on improving this - thank you for sharing your thoughts with us so we can look to improve Soda.

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3495528#Comment_3495528

Hey and thanks for noting that, seems like something has gone wrong - I'm looking into it and checking to have it fixed as soon as possible!

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3498210#Comment_3498210

You can earn MANY useful boosters from different side games before playing a hard level. Daily Reward is also a good source of earning many rewards without doing anything.

moniquehuet

After a week on the same plain hard level, no way it could done. Way, way to long. I’ll quit this game i’ve been plaiying for years very soon. Now you have to pay to succeed a level.

AlwaysComplaining

until Friday 3/13/26 everything was fine
(a) Ad server keeps crashing after an ad is viewed with Oops you didn't finish. Once in a while I can get to the 2nd ad before Oops. I updated the app but that led to: (b) the number tag on Events icon is no longer accurate. It's always a 1 no matter how many events © the honey graphics are horrible. (d) the font on Bake a Cake layers (i.e. 0/22, 1/5) are no longer easily legible. They are dark grey on dark purple and blend with no contrast. The choice of font might be a system default on my tablet. It doesn't seem to go with the other graphics and maybe my system doesn't have the font you picked.
Quit messing with it. You change cosmetic things for no apparent reason and often create difficulty adjusting to unnecessary visuals - font size, game size etc. We elders do have our visual acuity issues!!!! 😄

I have Android 7. Please test on Android 7 before you release. I will be happy to be a Beta Tester for you as I realize A7 is quite old. (but works fine!)

Lil'_Momma

The graphics for 'clear the honey to save the bears' has recently changed. I think it looks gruesome, like the crime scene for a slasher movie.

It's too bad because I always thought the bears were so cute.

Blackcats47

I been playing for years, but I'm about to delete the game. The so called hard levels are simply levels with not enough moves to ever complete unless you buy more. Suddenly its all about paying to play and there is absolutely no fun in it any more. I'm going back to Lemmings where even though some levels are complex, they are achievable without paying.

kirsty91

I think we need to recieve more freebies when completing levels or tasks I do pay on the game aswel but seem to pay for help more than we recieve

traceyc70

I have been trying to beat level 4133 for 3 days now and can't do it so I googled to watch a video on how to beat it and every video I watched level 4133 had 30 moved but I only 15 moves that's why I can't beat it I think I'm just going to stop playing it's too stressful I just don't understand why some people get 30 moves and I only get 15 it can't be won