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I left the game several years ago, and recently i tried to play again, but it stucks on a screen, unable to do anything. I use Windows 10, with Google Chrome (Facebook). Not able to play. What can I do? can it be restarted or something?
Hello, Warm welcome to our sweet community!~
It seems none of the above methods are working, so please contact one of the CM to fix your problem~Click here below and ask for help there~
Thanks & Good luck!~
Maybe something wrong with your account. Log out and see if you can play from level 1. If you able to then play a few levels and then try to link to Facebook. Just a thought and something to try. Good Luck.
Yes. I tried Microsoft Edge and Google Chrome. Tried clearing cache several times and also rebooted my PC. I got the same problem in both browsers, but there is music in Edge and silence in Chrome. None of both browsers allows me to clic or do anything
@Marcuxx Hi and welcome. have you tried using a different internet browser to see if that helps also is your chrome up to date
Thank you
I opened a new incognito window. It didn't solve anything. I got exactly the same stuck screen . I also cleaned any cache and rebooted my pc. Still Soda doesn't work. I play CC Classic with no problem.
@Yosca . as discussed
Hi marcuxx please try to contact player support from your game as some other players are also reporting it.
There another test you can do yourself. Can you please open an incognito tab and try to play from there?
I switched to Microsoft Edge. Same problem. The music is playing. I am just unable to click or do anything. Thanks in advance
Hi dear
please clean cache files of your device and reboot the device.
Hope This will be fixed.
Hi and welcome to the community,
Can you please try to clear cache/history of your browser or try to check your game on different browser.
@Lola_Pop , same issue ? also Windows 10 ?
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I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
there is a player in my podium contest with a really lewd lewd name. How do I report this to have it changed or removed?
Good morning, When i logged on today the screen was an ice/blue new "islands" game instead of being stuck on the first one (attached pic) Now it's not there anymore. Can you help? Thank you, Jilly •Playing on mobile •Android, through King, NOT FB •Game is updated •cleared cache & restarted
I have a new PC and installed the candy crush soda saga app on the new PC but it fails whenever I try to login to facebook from the game. I have verified my login credentials are correct but all it does is tell me the password is incorrect. Logging in with my King account does not restore my progress.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
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