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Not getting the rewards from Rebuild candy town
Answers
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Help please. In candy rebuild it says i needed one mystery ball and i just now was awarded one. Of course i clicked on it like i always do and my award was 30 minutes of unlimited lives. Great. But then i go to the rebuild town and it did not give me the award. It did not recognize that i just recently opened a mystery ball. I have enclosed a couple of screenshots. Dont know if they will be of any help. I have refreshed my game cleared my caches and all of my trash and junk from my phone. Ive uninstalled and reinstalled. Ive cut my device off and then back on. Ive done everything i can just short of throwing my phone into the closest body of water🚮🚰🚽
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Hi, i need help with rebuild town. I only needed to open one mystery ball and i finally did because it only comes around every like 2 days for me but when i opened it i got 30 minutes of unlimited lives and then i go to rebuild town and it did not give me the award. What i man is rebuild town did not acknowledge that I recently opened a mystery ball. I have enclosed a couple of screenshots and i dont know if they will be of any help. I have refreshed my game cleared my caches and all of the junk and trash from my phone. Ive uninstalled and reinstalled the game. Turned my phone off then back on. Ive updated. Ive actually done everything short of throwing my phone into the closest body of water. 🚮🚽. You can see at the top of my screenshot what time i opened my gumball and on the other a minute later it didnt acknowledge it. So afterwards i did all of the other stuff and went back to check but its still the same. No acknowledgement
Please help me.
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Hi and welcome to the community.
Please note that this forum is for candy crush saga related queries and issues. You need to put your question in candy soda saga. But dont worry we will put it their and i will provide you link for future refrence in the bottom of my message. Now as you have done all the troubleshooting tricks so lastly you have to contact to our player support directly from the settings of your game application so they can look into your game data and help you out.
Here is the link for candy crush soda support forum.
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You posted your problem to the wrong support, this is Candy Crush saga.
But as I see it, your picture says that you have to buy the reward. You will always receive a free reward at the event when the number of points is full.
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@melissawisham1 Hi and welcome, Looking at the photos supplies you have to complete all the quests to get you rewards but you still have some way to go to complete this and the second picture you have is of the shop, any items in the shop need to be purchased and this i do not think will be part of the reward for rebuilding candy town
Link below to candy crush soda forum for next time
Thank You
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You are right. You have done everything. Now you have to wait 48 hours until the next mystery ball. Sorry for Bad Luck.
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Welcome to Sweet King Community! 👑
When you’ve completed 1 quest you click on claim and the points will be added to make 100 points. Once you have collected those 100 points you click on claim, on the left part to get your prize. Then you see a new goal to collect 200 points and so on.
I hope this answer! 😊
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Hi @melissawisham1 !
I moved your post from the Candy Crush pages to the Soda Support section in Community.
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