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My Facebook account is disabled and I lost all my progress and all games started over and I will not start over again I had a big progress I can't lose and I don't want to stop playing please help me
@ahmedKhattab Hi and welcome post below can help with getting your facebook account reactivated
If this does not work you would need to create either a new facebook or king account and then you could contact customer support to get you levels restored. Its easy to do this from the game as it contains the game ID. Just go to game settings and help and send them an a email or alternatively use the contact us below (need game ID for this) and they should help you with this
Hope this helps
Hi and welcome to the community.
Very sorry about your issue but once the login or account is lost you can not recover your progress but dont worry our player support certainly can. The only way to recover your progress is by manual recovery through our player support. So please go to the settings of your game application and contact our player support and send them email. Dont forget to mention your new game id and the number of level you were in when you lost the progress.
You may also contact them with this link.
You can find your game user id.
Welcome to Sweet King Community! 👑
You can see "Why your Facebook Account is disabled" that I hope you can understand to read it :
How about you tried to read and follow these steps of recovering your Facebook account that I hope this helps :
You can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…