Sign Up!

Store not working

Options
Philip_Kuffner
Philip_Kuffner Posts: 7 Level 2

Is there an issue I can't make store purchase nor send or ask for lives

Answers

  • Spinnifix
    Spinnifix Posts: 25,286 Sweet Legend
    Options

    Hello and welcome to our beautiful community


    Please try this: check app update> log out game> restart device and wait 5 minutes after power on> open game and log in. Please clear the cache.


    For more information, please refer to the Help Center. You can find this in the game under the cogwheel - question mark - help center.


    Good luck

  • Spinnifix
    Spinnifix Posts: 25,286 Sweet Legend
    Options

    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



     I want to help you and navigate you better through the community. 

    Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.


    I wish you a nice day & have fun 😊 I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend
    Options

    @Philip_Kuffner Hi and welcome. Please check your device and game are up to date and log out and restart your device and then log back in and see if this resolves your store problems

    There is currently an issue with sending and receiving lives due to a Facebook platform upgrade which is being investigated, but at present we have no time frame on a fix for this

    Thank you

  • Philip_Kuffner
    Philip_Kuffner Posts: 7 Level 2
    Options

    Thanks for reply and no logging out and back in no luck will need to wait for MS to fix it on there end

Hey! Would you like to give us your opinion?