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Different device issues
Level 1
Best Answer
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Welcome to our Community @Kazzamonty
When switching device, the only thing that follows, is your game progress and Gold bars. Any saved boosters, lives, extra challenges and extra features do not get synced and sometimes, you don't get access to some extra features.
The reason for that is because some features are device specific. Our Game Studios are constantly working on enhancing our games by introducing new features, gameplay or concepts.
To ensure the change is a positive one, a randomly chosen group of players is always selected to trial the feature. We then look closely at how the change has been viewed and decide if it's something we want to permanently implement in the game or not.
I’m afraid that we have no control over how these groups are selected or chosen, but rest assured I've passed your feedback on to the Studio.
Hope this clears out any doubts 5
Answers
-
Welcome to our Community @Kazzamonty
When switching device, the only thing that follows, is your game progress and Gold bars. Any saved boosters, lives, extra challenges and extra features do not get synced and sometimes, you don't get access to some extra features.
The reason for that is because some features are device specific. Our Game Studios are constantly working on enhancing our games by introducing new features, gameplay or concepts.
To ensure the change is a positive one, a randomly chosen group of players is always selected to trial the feature. We then look closely at how the change has been viewed and decide if it's something we want to permanently implement in the game or not.
I’m afraid that we have no control over how these groups are selected or chosen, but rest assured I've passed your feedback on to the Studio.
Hope this clears out any doubts 5 -
Hello,
I have a same issue. I changed my phone from Samsung S8 to Samsung S20 and I lost my all of booster for I was working so hard. Not a few.. a lot. Im very sad.. It is still not possible get them back?
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