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my level has not moved at all from 5860 what is going on i play this game on my computer my level on that is 5911
@cherylpitt Hi and welcome, I think as you are at the last levels you are playing the game on the windows 10 app pre release games so you facebook or mobile game will not match the levels on the windows 10 app. the windows 10 pre release levels are 2 weeks ahead of facebook / mobile game
Thank you
Hiya there @cherylpitt make sure your laptop is connected to the internet and you have saved your progress in your account. Log out then try logging in to facebook again
If you're playing through fb, you will need to check if your game setting have expired. Follow the steps given in the link for the same.
Hope that helps!
on my facebook i can not move to the next levels
on my laptop in my computer i have the same game i go through those levels they should be the same as
Hello @cherylpitt so are u saying you've passed a few levels after 5860 on your computer but its not getting recorded??
Try playing a level again, and try thr standard troubleshooting method- log out, clear cache, restart device and login the game to see if it can sync to the level you are on.
Else you can follow the steps given in the link below 🙂
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
