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Why is Candy Crush Soda not bringing me to the level that I am on, its starting over?
I am actually on Level 2145 in Candy Crush Soda Saga. When I'm on my PC, and load this game, it starts me off on Level One. I click on "Reload" and the game is not bringing me to the actual that I am on which Level 2145.
How can I fix this? I have restarted my computer over and over. Let me see if I take the game out and put it back in it will fix itself. When I play this game on my tablet or phone, the REAL level 2145 comes up. Pls help me !!
Answers
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Hello there @Wurlitzer1955 and good day to you.
Understood that your progress level is different in PC and your tablet/phone. Please refer to the following steps to sync your level in PC.
If you're not at the highest level in the game, it might be that one of your devices isn't synchronizing and writing the new progress to the old one.
Things to check :
- Do you have a data/internet connection on both devices? Make sure you don't have Airplane Mode on and have a signal, so it can write your progress to your profile. If it can write your progress to your profile, all devices should see this.
- Try the following on the device which shows the incorrect level:
- Log out of your Facebook/King account via the Settings menu.
- Close the game down
- Turn your device off for 10 seconds and then switch it back on again.
- Reopen the game and log back into Facebook.
Please let us/me know if the above works for you or you need help with other issues in your game.
Thank you ☺️