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Uñable to move on from level 5683. Unable to connect to Facebook. Checked internet connection ànd no

pduberry
pduberry Posts: 2

Level 1

Unable to move on level 5683. Have enough gold bars. Checked space on system and internet connection and still not able to connect. Tried connecting via Facebook not able to access it.

Best Answer

  • [Deleted User]
    [Deleted User] Posts: 11,816
    edited November 2020 Answer ✓

    廾𝗂 @pduberry, welcome to the Community!


    ℹ️ Facebook recently made a change to its platform & this means that you might experience issues with connection and/or when sending or receiving Lives as well as with avatars.

    • But do not worry! A fix for Candy Crush Soda Saga is ready so please make sure to update it to the latest version on your device.
      • Here are a couple of handy guides on how to keep your apps updated on Android & iOS.


    🔺 If after the update you are still experiencing the issue, please comment HERE so CMs know you are still having issues & can further help you. 🔺


    🔻Extra Tips 🔻

    • If you have your Game connected through Facebook, make sure that it has access to your Facebook Friends List. This permission will automatically expire from time to time & if the Game doesn't have such access all Lives will remain blocked (go Here for more help & info on this).
    • If you play on a Mobile device, make sure that your Game is updated to its latest version (here are a couple of guides on how to keep your Apps updated on Android & iOS).


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