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Hello and welcome to the Community @Alegria32
I am sorry to say that the Community supports English language only for everybody to communicate and understand better. You can use a translator or go to the international corner where you can speak French, Spanish or German. https://community.king.com/en/blog/categories/international-corner
Thank you.
Hello everyone!
Thank you for all your feedback and warm Welcome to our New bees!
For those of you who are new as @penmol ,@faizananjum please be aware that in case you need help with something that is not related to the Frosty Festival, come to our Support section HERE
@Alegria32 please bear in mind we speak English in this community since we have players across the world. We would love you to post again your message this time in English.
In another hand and to answer some of you @Perraki @Dagny817 the Studio is aware of the issue when claiming the rewards and they are investigating. As @Yosca mentions some of you guys have reported that after clicking several times seems you are able to claim them. We know that is not smooth neither a perfect experience for you, but at this moment, that is the only advice we can give you.
@Nix66 are you not able to see Chocolate Bubblegum Hill yet?
Thank you again to all of you for your sharing your thoughts regarding the Frosty Festival and let's get the feedback coming! 🤗