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Ongoing issues

Jo_Hounsome
Jo_Hounsome Posts: 12

Level 2
in Support

So it’s showing as no internet connection, I cannot claim the daily bonus as it is not showing up,,so will obviously now lose my progress. Mr toffees fair will not connect .... I have followed all the relevant instructions from my end....so can you please advise what the issue may be ?

thanks in advance

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @Jo_Hounsome Hi and welcome, there are some connection issues at the moment and the game studio are working to remedy these, but we have no time frame on this at present

    Thank you

  • mercerik
    mercerik Posts: 3,617
    edited February 2021
    https://community.king.com/en/candy-crush-soda-saga/discussion/328785/ongoing-issues

    Hello there, @Jo_Hounsome ! Welcome to the Community! Happy Saturday to you!

    For about a week now, I have been having issues with CCS and CCSS. It is NOT just logging-in anymore but crashing after completing a Level which is frustrating and infuriating. Something has got to be going on with these two games. I know it doesn't have anything to do with my system because I am a gamer. I don't have any problems with the other games that I've been playing.

    Well, anyway, I have been trying to resolve these issues that I've mentioned. I can't just give-up on CCS and CCSS. These are my featured games on YouTube and my constant go to. Although there are more booster benefits playing both games on my iPhone, I still prefer recording these on Windows 10.

    Today, I was able to log-in on iPhone but couldn't on Windows 10. I have been trying to avoid Uninstalling the App because of what I was up against but what could be worst than not being able to play with no other resolution visible in the horizon. So, to make my story short, I UNINSTALLED & RE-INSTALLED just the SODA to start with and I am back in the game. My only complains are my friends in the game are not really my friends except for one player and the App is running slow. I have the video to prove that the game is sluggish.

    After I tested the Windows 10 App, I played Level 2060 in my iPhone to see if it is crashing after completing a game and it still is. I have that recorded as well.

    I know it is not much of help but I just want you to know that you are not alone.

    Hope this makes you feel any better!

  • Jo_Hounsome
    Jo_Hounsome Posts: 12

    Level 2

    Thank you for your response .... yes feel better knowing that it isn’t just me!

    Have a lovely evening 🌹

  • tonyhooker
    tonyhooker Posts: 1

    Level 1

    There is a glitch on level 4525 on the second screen.

Hey! Would you like to give us your opinion?

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