Why is my game not connecting to the server

Lady_Sarina · February 2021

No worries all good!

I appreciate the thought behind it and thanks for clarifying :0)

Maybe @Freddy_Falkner is able to help with this one, he's great at this kind of thing!!

EileenL · February 2021

Hi guys, I'm really getting frustrated with this server issue what is going on?

stacymeredith · February 2021

I haven't been able to connect to the server since Feb. 23! Completed all the normal log out/clear/restart nothing worked.

EileenL · March 2021

Is King going to fix the problem with the server issue?

[Deleted User] · March 2021

We hope so. The word I would used is “eventually”. Server issues are probably in the hardware then software. So upgrading hardware could takes long time.

Jim92065 · March 2021

This has been a problem with this game for a long time. It has gotten particularly bad over the last couple of weeks. The worst has consistently been when accessing or updating “Mr Toffee’s Fair.” I can sometimes connect to other things in the app, and still get the server connection error on MTF. Recently, however, it is the entire game.

Kim_Steel · March 2021

Now March, I haven't been able to connect to your server for weeks. Any update on when this will be rectified??

Unknown · March 2021

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Unknown · March 2021

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Kelutwo · March 2021

I have been having same issues as mentioned in other comments above for past three weeks in Candy Crush Saga and Soda on both PCs and Android phone. I have tried every tip mentioned in community centre. King Help Centre asked me to send screenshot, which I did, and never heard from them again. Everything else works fine on my computers and phone. I don't want to uninstall as I am beyond 3000 level in all games.

Why is my game not connecting to the server

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