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My daily bonus had reset back to day one several time lately.

sfriedel
sfriedel Posts: 1

Level 1

Daily bonus has reset several times lately. I log on same time every day. I was well over 3000 days and now back to day one. I am ready to uninstall this app. How can we fix this?

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Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @sfriedel Hi and welcome, It seems like this issue has happened a bit recently, but there is nothing that can be done regarding this as many things can cause this to happen and some beyond kings control, but at least it does not affect your rewards to much and you will continue to collect these as normal

    Thank you

  • [Deleted User]
    [Deleted User] Posts: 5

    Level 2

    Over 3000 days 😳 That's 8yrs plus. And CCSS is launched 6 yrs back. Where am i missing those 2 yrs 🤔🤔

    Anyways that's some sharp memory to login each and everyday. Sorry you lost that count.

  • Don't worry about that.

  • Unknown
    Answer ✓
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  • Kellykjt
    Kellykjt Posts: 2

    Level 1

    Mine resets also almost every day and ALOT of times it is MISSING from the Events tab....

  • drummergirl_13
    drummergirl_13 Posts: 1

    Level 1

    Mine reset for some reason too. I lost over 1000 days

  • Yosca
    Yosca Posts: 17,870

    Welcome to the Community @Kellykjt and @drummergirl_13

    I am sorry to hear that your daily bonus is reset to day 1. It cannot be restored 🙁. The daily bonus can be reset for various reasons. An update of your device or game app, the time you logged in, and one-time glitches may cause this. Then the daily bonus will reset back to day 1 but on day 7 you will be back to getting 2 hours  booster and 30 minutes life again. 

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