I can't use my gold. why?¿

LeoSam · March 2021

I can't use my gold!!

LeoSam · March 2021

One time before you erased all my boosters and my gold without returning it !! And tell today every update makeing it worse:(

Spinnifix · March 2021

Hello and welcome to our friendly community

Please tell me exactly where I can help you! If you have bought booster, you will get a refund if you contact the support under Contact: In the Help Center under cogwheel - question mark = help center. Please go to buy and gold bars. Otherwise send an email from there. Please include the proof of purchase and your ID number.

Good luck

LeoSam · March 2021

It wasn't buying issue i earned them and you deleted it on your update, i was collecting without spending any, is that an issue you erase them for it? I hade around a thousand gold bars and many boosters:(

Spinnifix · March 2021

Hello!

Please play a level and finish it and then clear the cache. Then everything could be back.

Good luck

@Nix66 @Yosca @Origins7_Dale

LeoSam · March 2021

How can i clear it ?

Spinnifix · March 2021

Hello!

Which device are you playing on? I have an Android tablet. I go to Tools - Settings - Game App - App Notifications - Empty memory cache. That's all.

LeoSam · March 2021

They deleting my posts and comments bro, I'm deleting the game thank you i appreciate your effort

Spinnifix · March 2021

Hello! Why should your posts or comments be deleted? I just wanted to help you, for your game?

LeoSam · March 2021

Ah, i know you helping very well thank you, the community deleting another posts not this one

Spinnifix · March 2021

Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified. 💖

I'm there for every single player who needs help !!!

I can't use my gold. why?¿

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