Sign Up!

Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.

Candy Crush Soda randomly crashing on mobile version

planettv
planettv Posts: 48 Level 2
edited March 2021 in Support

I decided that I would play Candy Crush Soda on the mobile version in addition to king.com. The other day I was playing on the mobile, and it kept randomly crashing. It even did it when I played for little bit on the mobile Sunday night. It doesn't do this with Pet Rescue Saga, Alpha Betty (both mobile only) and Diamond Digger (mobile and king.com) so what could be the problem?

Best Answer

  • Yosca
    Yosca Posts: 17,376 Soda Moderator
    edited April 2021 Answer ✓

    Hi @planettv I have asked about your game and the reason why your game is crashing could be because of the age of your device 😔. Every update to the game needs a lot of data and maybe Soda needs more data than your other King games. Your iPad has iOS 10.3.3 and we have now for iOS 14.4.2.

    I am sorry I don’t have other news for you. If you have other devices where you want to continue playing Soda you can use the same King or Facebook account, and you’ll see your gold bars back. Boosters however are only stored in a device, so this means you’ll lose your boosters.

«1

Answers

Hey! Would you like to give us your opinion?