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i cant play

ayafares
ayafares Posts: 1 Newbie
edited March 2020 in Support

Answers

  • bearwithme
    bearwithme Posts: 16,367 Candy Moderator

    Hello @ayafares and welcome to our wonderful King Community! Are you referring to Candy Crush Soda? Why can't you play the game? Can you please provide more information about your problem in the comment area below so we can help you better? What platform (including make and model) are you playing on? The more information you provide, the better we can help you.

    Thank you.

  • kungfudoc
    kungfudoc Posts: 8 Level 2

    I can’t find a way to play without allowing sharing my info with other apps-how do I fix this?

  • Yosca
    Yosca Posts: 17,144 Soda Moderator

    Hello @kungfudoc Have you seen the info how to play with or without tracking in your game, and why you got the notification? You can read it here with the explanation. If you did allow it and you want to change it:

    4.- I want to change my response – can I do that?


    You can always change your response through your device settings – here’s how:

    1. Open the “Settings” app on your device.
    2. Choose the “Privacy” option from this list.
    3. Choose “Tracking” from this list.
    4. Here, you’ll be able to choose your tracking preferences on a per-app basis.
    5. Toggle the setting to allow tracking for your chosen game.
    6. Please force close and then re-open your game so that these changes can take effect.


    Here’s what that looks like visually:


Hey! Would you like to give us your opinion?