Account Trouble

chapel72 · April 2021

I have an account, and my game got logged out at some point. I uwe my email to log into King games, but when I do, I'm taken to stage 1. I'm on stage umpteen thousand tho. HELP! I tried signing in with Facebook to no avail as well....

[Deleted User] · April 2021

Hello @chapel72 check out this thread and hopefully there are some info you needed

https://community.king.com/en/blog/kb/articles/563-the-progress-ive-made-isnt-showing-in-my-game-how-do-i-get-it-back

chapel72 · April 2021

Sorry, it was actually Facebook. When I login using Facebook, says "account not found". I remembered it was Facebook, because of my picture on Facebook was the picture of my Avatar in the game.

[Deleted User] · April 2021

Ok try this one, there has been a change in Facebook recently

https://community.king.com/en/blog/kb/articles/504-why-can-t-i-save-my-game-on-facebook

chapel72 · May 2021

I filled the instructions, there is no "Click to allow permission" but it does say "Active" in green. I still can't log in, and it all says account not found. What now?

Thanks

chapel72 · May 2021

New info. I went on my phone and it was logged in and on level 1389. Still, my the game on my Chromebook can't find my account. I uninstalled and reinstalled the game on the Chromebook as well.

Thanks.

chapel72 · May 2021

I figured it out. In Facebook under the privacy settings for the game, at the bottom it says "your user ID is:" and there is a string of 10 random numbers. I use that as my user ID, instead of my email and I you go password, and it works.

Thanks

Account Trouble

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