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Donated lives gp to wrong game

tdespero
tdespero Posts: 9

Level 2
in Support

I don't play Candy Crush Soda, I play Saga. But the only lives other players donate go to Soda , can I delete my Soda profile without deleting my Saga progress or can I block lives being sent to Soda?

Thanks

Answers

  • Yosca
    Yosca Posts: 17,883
    edited May 2021

    Hello and welcome to the Community @tdespero . Soda and Saga are 2 different games so if you uninstall Soda you can still play Saga šŸ˜Š.

  • tdespero
    tdespero Posts: 9

    Level 2

    How do I delete SODA?

  • Unknown
    Unknown
    This content has been removed.
  • tdespero
    tdespero Posts: 9

    Level 2

    I am playing on a laptop, I've tried right click etc, I cannot see a way to delete SODA but keep SAGA, any ideas?

    Thanks

  • Yosca
    Yosca Posts: 17,883
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1588476#Comment_1588476

    Hi again @tdespero Do you play with a King account or Facebook account? Or do you play on king.com site?

  • tdespero
    tdespero Posts: 9

    Level 2

    I play on the King.com website.

    I only play SAGA but any donated lives always go to SODA which I have never played. Its a waste of kindly donated lives. I don't want to delete my profile or account just the SODA game

  • tdespero
    tdespero Posts: 9

    Level 2

    I play on the King.com website.

    I only play SAGA but any donated lives always go to SODA which I have never played. Its a waste of kindly donated lives. I don't want to delete my profile or account just the SODA game

  • Yosca
    Yosca Posts: 17,883
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1588606#Comment_1588606

    Let me tag the Saga moderators so they can help to answer you. Also, weā€™ll move this thread to the Saga forum šŸ˜Š

    @bearwithme @Sukanta_Biswas @aijaziqbal @kiara_wael

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    https://community.king.com/en/candy-crush-soda-saga/discussion/338994/donated-lives-gp-to-wrong-game

    Welcome to the friendly King Community.

    Of course you can deactivate Candy Crush Soda Saga account by keeping the Candy Crush Saga account activešŸ¤—

    If you're playing games through a Facebook account, you'll need to remove Candy Crush Soda Saga game from Facebook via Facebook settings. It will take some time to remove the game completely from Facebook but that is not a problem and you will find the detailsĀ HERE.

    1. Open Facebook
    2. Scroll down and tap Settings.
    3. Scroll down to Security and tapĀ AppsĀ and Websites.
    4. Tap Logged in withĀ Facebook.
    5. Tap next to theĀ appsĀ orĀ gamesĀ you want toĀ remove (Candy Crush Soda Saga)
    6. TapĀ RemoveĀ >Ā Remove.

    After following the steps above, you will not receive notifications or lives requests related Candy Crush Soda SagašŸ˜€

    Thank you @Yosca and @Nix66 šŸ˜ and this post should be in the Soda Community.šŸ˜Š

  • tdespero
    tdespero Posts: 9

    Level 2

    Hi

    I am new to this Community, when the moderators says this Ā post should be in the Soda Community, I had no idea there was a separate Community for Soda and SagaI just joined what was available, that seems to be Saga presumably because I only play SAGA.

    I never play Soda and I don't play on Facebook and I'm not part of the SODA Community so I still have no idea how to delete the unwanted SODA from my account. Any ideas?

    Thanks to Yosca for all your help

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