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what happened to my quests in candy crush soda saga

steelerfan69steelerfan69 Posts: 2 Newbie

I always looked fprward to the quests now they have been gone for over a month.Why


  • Nix66Nix66 Posts: 16,390 Soda Moderator

    Hi @steelerfan69 and welcome to our Sodalicious Community!

    Have you installed the latest update for the game app?

    Try this troubleshooting:

    Check for any updates for your device and game app and install if there are any / Log out of your game / Clear the cache from your App Store or browser / Power off your device and leave off at least 10 seconds / Power back on / Log back into your game.

    Ensure you have enough free memory storage. King Recommends 2 GB free for your device to run smoothly. Without this amount of free memory storage King can not guarantee that your Soda game will operate smoothly.

    Hopefully you’ll see some icons back on your Game Map!

  • Hey! Would you like to give us your opinion?

  • Nix66Nix66 Posts: 16,390 Soda Moderator

    @steelerfan69 Here is some great advice from The Community Team regarding why you might not see certain Events in your game. ⤵️

    It’s important to stay positive in these circumstances… We only want to offer you the best gaming experience!

    Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.

    If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!

  • 09539013920953901392 Posts: 1 Newbie
    edited June 16

    **Edit by CM: Unsupported language**

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