lost my progress in candy crush saga

Level 1
back to level 1 when i was at 2528. no gold bars they are gone too.
My lap top crashed, Now i have anew one i am back to the start. I am still level 2528 on my phone but not lap top. What can i do.
Thank yo
Best Answer
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Hello and welcome to the Community @HorseWitch It looks like you are not logged in to your game. Once you want to enter your game, you have to select the option I already have an account and log in with your existing account as on your phone. You should see your progress back 😊
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Answers
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Thats not good
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I'm so sorry this happened I know the feeling my Facebook account got hacked and I had to start all over on this game as well
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Hello and welcome to the Community @HorseWitch It looks like you are not logged in to your game. Once you want to enter your game, you have to select the option I already have an account and log in with your existing account as on your phone. You should see your progress back 😊
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Thank you I logged out and then back in a couple of times then it finally worked. YAY so happy now
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