Can't connect with Facebook

QueenB · February 2020

@moysesmorais, Hi 😉

Did you by any chance tried deleting the game app and clearing the Google Play Store cache?

1) Go to apps and find the app called 'Settings'

2) Locate the menu called 'Apps'

3) Scroll down till you find the 'Google Play Store'

4) From here click on 'Clear data' then clear cache.

Please notice that you will get a warning when clicking the 'Clear data' button - not to worry, it's just a reset.

5) Restart the device, install the game app and see if you can connect it to Facebook.🤞🤞🤞

Please note that by reinstalling the game app, you will lose any saved Boosters, lives and possible extra features. We are unable to replace items that has not been purchased but let us know if you have lost purchased items.

Let me know how it goes please 😊

moysesmorais · February 2020

Yep, did it all,, and disable my facebook app to login through web browser. Still the same. Can't connect

QueenB · February 2020

And you also deleted the game app right?

moysesmorais · February 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/585534#Comment_585534

Yep, clear cache before, then uninstall the game. Restart the phone, installed the game again without Facebook app and didn't work. Then enable my Facebook app again, but still the same.

mariej21 · February 2020

Did this get resolved, I also can't connect with Facebook, done all the above and still not connecting. Been going on for months now.

janebeckner · October 2021

I’m unable to log in to pet saga using my email or connect to Facebook.

Can't connect with Facebook

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