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Rewards not received for Cake Completion
Level 1
I completed the final two levels of the team challenge to Bake a Cake in Candy Crush Soda; however, as soon as I successfully completed the top level the game crashed and I didn’t receive the 5 wedges. Please help.
Best Answer
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Hi @hopalong682003 and welcome to Soda community 😀
Sorry this happened to you. In this case I suggest you to contact Player Support to report this and hopefully get your rewards back since you never received them.
If you play on mobile, contact them directly from your game. Click: cogwheel icon - "?" icon - "events and challenges" - "where are my rewards" - then scroll down and click "contact us". fill in the form and send.
If you don't play on mobile please add your user ID in your form too so your game can be located faster. How to find your user ID here
Good luck 😀
1
Answers
-
Hi @hopalong682003 and welcome to Soda community 😀
Sorry this happened to you. In this case I suggest you to contact Player Support to report this and hopefully get your rewards back since you never received them.
If you play on mobile, contact them directly from your game. Click: cogwheel icon - "?" icon - "events and challenges" - "where are my rewards" - then scroll down and click "contact us". fill in the form and send.
If you don't play on mobile please add your user ID in your form too so your game can be located faster. How to find your user ID here
Good luck 😀
1 -
Thanks so much. I’ll get ahold of them.
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