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How i restart candy crush soda saga?
Answers
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Hello @elbambino and welcome to Soda community!
What do you mean exactly?
Would you like to reset your progress and start from level 1 again?
In that case you can either create a new King account with different credentials or contact Player Support from your current King account and ask them to manually reset your progress.
If you create and log on to a new account:
1) make sure to force close Soda app and clear cache first OR 2) directly reinstall Soda app if you don't mind losing your boosters permanently) . Both 2 options help avoid possible merge the old and new account. Once accounts are merged they cannot be separated. If you don't know how to clear cache read here
If you contact Player Support to manually reset your progress it's likely that you'll retain all your boosters since they're saved on your device local memory.
Contact Player Support from mobile devices: open soda app - visit settings- click "?" Icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Explain your problem and send.
If you don't play on mobile app then contact Support from here and if possible, make sure to also add your game ID so Support can locate your account. Here's how to find your game ID
