Didn't get my reward

TammyJoyce · September 2021

I didn't get my reward when I completed a task. Plus, you have this thing that keeps appearing here, click here to confirm your email. I've already done it. Wow!

Pitty_Kitty · September 2021

Hi @TammyJoyce and welcome to Soda Community 😀

what event with a task are you talking about, exactly? Mr Toffee fair, Color Splash or?

try to disconnect and reconnect to your King/Facebook account

visit profile - log out - close game - clear cache - restart device - open game - log in - you might need to open and close the app to help the game load the features/events and theme

if you don't know how to clear cache please tell me where you play Soda (browser or soda app) and what device.

this might help with getting your reward back and the recurring "confirm your email" pop up.

Pitty_Kitty · September 2021

Hi @TammyJoyce and welcome to Soda Community 😀

what event with a task are you talking about, exactly? Mr Toffee fair, Color Splash or?

try to disconnect and reconnect to your King/Facebook account

visit profile - log out - close game - clear cache - restart device - open game - log in - you might need to open and close the app to help the game load the features/events and theme

if you don't know how to clear cache please tell me where you play Soda (browser or soda app) and what device.

this might help with getting your reward back and the recurring "confirm your email" pop up.

heidi16 · February 2022

Hello,

I didn’t get my reward after completing the volt games. There where 5 games and I completed them but then it just disappeared and I didn’t get any rewards.

Glenice_Hunt · February 2022

I completed the Chocolate Box on level 8080 and didn't receive the 20 gold bars earned in Candy Crush.

lbav95 · March 2022

I finished the 3rd level of the chocolate box and did not receive my 10 gold bars earned.

Didn't get my reward

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