Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Stuck on loading..... screen

My game will not open. It is stuck on the loading.... screen. I almost deleted the app to see if it might work if I reinstall it but I don't want to start from the beginning again. It has been like this for three days. I have seen that others have been having issues mostly connected to flash, I updated flash and did everything that I could think of, but no luck. Is there something wrong with the app that we should delete it? (Specifically a virus?)

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Hi Claire, I have seen a lot of posts about this problem. Are you playing on Firefox by any chance? A moderator has posted in this thread, suggesting that it a browser problem. https://care.king.com/en/alphabetty-saga/mozilla-is-blocking-adobe-flash#_=_
Does switching to chrome work for you?

Hi Crusher18, Thanks for the advice, I am actually on a Mac running Safari. It sounds like there is a game issue from all the other comments on the forum. Hopefully, Monday will bring a fix.

Hi Claire, I have seen a lot of posts about this problem. Are you playing on Firefox by any chance? A moderator has posted in this thread, suggesting that it a browser problem. https://care.king.com/en/alphabetty-saga/mozilla-is-blocking-adobe-flash#_=_

Does switching to chrome work for you?

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Accepted answers

All comments

Hi Claire, I have seen a lot of posts about this problem. Are you playing on Firefox by any chance? A moderator has posted in this thread, suggesting that it a browser problem. https://care.king.com/en/alphabetty-saga/mozilla-is-blocking-adobe-flash#_=_

Does switching to chrome work for you?

Hi Claire, I have seen a lot of posts about this problem. Are you playing on Firefox by any chance? A moderator has posted in this thread, suggesting that it a browser problem. https://care.king.com/en/alphabetty-saga/mozilla-is-blocking-adobe-flash#_=_
Does switching to chrome work for you?

Hi Crusher18, Thanks for the advice, I am actually on a Mac running Safari. It sounds like there is a game issue from all the other comments on the forum. Hopefully, Monday will bring a fix.

How do i contact customer support?
How do I contact customer support?
extra lives
I play my five levels, it shows I will get five extra when it goes fishing. And them it only gives me 1 extra lives life.
I logged in using Facebook
when I did login using facebook I ve lost my 24 hours boosters
Any competitions going on now?
Hello everybody, I would like to learn how to join a team and compete
Why I can't edit my profile?
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
How to play the different game modes in Candy Crush Soda Saga 💀🥤
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…