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Win10 app crashes while loading

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Kirk_Brown
Kirk_Brown Posts: 7 Level 2

Last night the app was working fine.  Today I try to open and it crashes immediately.  Reboots don't fix it.  No OS updates have happened.  Any assistance is greatly appreciated.

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  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
    edited December 2015 Answer ✓
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    Hi Kirk!

    Difficult to answer your question if there are no error messages.

    I suggest you first check to see if the game is working on Facebook or King.com - if it works there then try closing any open programs in the task manager. CTRL+SHIFT+Esc will take you directly to the task manager.

    Cheers :-)

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
    edited December 2015 Answer ✓
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    Hi Kirk!

    Difficult to answer your question if there are no error messages.

    I suggest you first check to see if the game is working on Facebook or King.com - if it works there then try closing any open programs in the task manager. CTRL+SHIFT+Esc will take you directly to the task manager.

    Cheers :-)

  • Kirk_Brown
    Kirk_Brown Posts: 7 Level 2
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    Thanks Combo.  Magically it started working the following day.  The only thing I can figure is perhaps a server issue or routing somewhere along the line.  I appreciate your response and marked my question as solved with it since I no longer have the issue.  Have a great day.

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