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Store Unavailable

dmhorvath
dmhorvath Posts: 2

Level 1

Several days ago, I sent a note requesting help because the store is unavailable in my game. No one has answered my request for help. Its very difficult to play the game without an available store

Answers

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  • LibertyChelle
    LibertyChelle Posts: 7

    Level 2

    I'm having the same problem, but I'm not on facebook.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @LibertyChelle !

    Where do you play Soda? On Soda app installed on your device?

    What device do you use? (make and model)

    Do you save your progress with a King account then?

    thank you

  • LibertyChelle
    LibertyChelle Posts: 7

    Level 2

    Amazon Fire HD 10 (11th gen)

    I do save my progress on all three games.

    I don't use FB.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Thank you @LibertyChelle !🙂

    Are you having the same problem on 3 King games, not just one? Do you mind telling me the country you're playing from?

    Thank you

  • dmhorvath
    dmhorvath Posts: 2

    Level 1

    I play Candy Crush on Facebook on my laptop and use Chrome as my browser. It appears that the store is going in and out. It was up yesterday, down last night and up again today.

  • bend
    bend Posts: 1

    Level 1

    November 11,2022 store has been unavailable for at least 2 months I find it hard to navigate to a credible answer

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @bend and welcome to Soda community!

    This discussion is old and was linked to known problems players were having in Soda at the time 🙂 This is not the case anymore so we have to find out first what kind of problem you're experiencing in your game

    Do you see this message in your game?


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