Graphic Glitches

Atreyyu · March 2022

Recently my game has suddenly experienced visual artifacts or graphic glitches in certain areas. I will send a few pictures to show what I'm talking about. Can someone help me troubleshoot this problem?

Thank You!

Pitty_Kitty · March 2022

Hello @Atreyyu and welcome to Soda community!

I also see these but only on windows 11 app and not on Android app on my phone.

Where do play Soda?

They seem harmless for now but I can ask around 🙂

Atreyyu · March 2022

I'm using the Windows 10 app where I am seeing the glitches. If there is a solution please post.

Thank You

Pitty_Kitty · April 2022

Hello @Atreyyu !

In case it's needed to the Game Studio to fix this issue, do you mind sharing your game user ID and make and model of your device?

Here's how to find your game user ID

We'll have to wait until Monday to hopefully know more about this from the community manager

Thank you

Atreyyu · April 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2128718#Comment_2128718

Dell Optiplex 990 running on Win 10.

Game User ID: 7039263943

Graphic Glitches

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