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My computer won't sync levels with my iPhone. Computer has me at 297, and Iphone at 40.

Lyle_Esterkyn-2
Lyle_Esterkyn-2 Posts: 3

Level 1

The game crashed while on the iPhone and never gave me level 297 back.  It's stuck at 40...ID # 1658943117.  Please help.  I've tried all suggestions that have been given to me on this forum.

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    What exactly have you tried? 

    Try this... go to the Facebook app, go to settings and apps then find Soda. Tap on the icon and it should switch to the game app and sync from there. 

  • Lyle_Esterkyn
    Lyle_Esterkyn Posts: 5

    Level 1

    edited June 2016

    That did not work. However it's on 297 on my imac

  • Lyle_Esterkyn
    Lyle_Esterkyn Posts: 5

    Level 1

    Is there anyway that king.com can resolve this issue?  Why would this game crash on my iphone but still maintain my higher level on the computer and not the iphone?  I've tried everthing you have suggested to sync this game. Please help!

  • Ema_Skulls
    Ema_Skulls Posts: 4

    Level 1

    You just have to clear Safari and then log in to the game again.

    On your phone menu, go to SETTINGS > SAFARI > CLEAR HISTORY AND WEBSITE DATA

    Open Candy Crush Soda Saga, click connect and it will take you to the browser, enter your Facebook info and that's it.

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