Candy Crush Soda Saga

Welcome to the Candy Crush Soda Saga community!

Home
Support

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

My account change!

Hi!I play this game on mi iPod. One day I was playing (normal), and the next day I opened the game and I was disconnected from my Facebook account, so I connected and then, the game link my game with another email account (gmail)! So all my progress disappear 'cause I don't play with this account! The bizarre thing is, if I open the game directly on Facebook, my progress is still there! The problem is just with my iPod. I already deleted my gmail account but the game is still link it with that. What can I do?

To Ask Your Question:

Accepted answers

All comments

Wunderbaum

Hi Nan!

If the connection sticks then try the above procedure again: https://www.facebook.com/settings?tab=security

Next step is to un-install the Facebook app on your iPod followed by a clearing of cache on your default browser.

Now you can start the game and it should now ask for your login details.

Cheers :-)

Nan_Cine

It doesn't work I can't found the "orange button" that you said and the setting of the game. I disconnected my account from the computer but I can't disconnect it from my iPod. When I open the game and push "connect to Facebook" it say to me "you already give authorization to Candy Crush Soda Saga before", EVEN when I wasn't connected to Facebook. But it connect to me with the another account again

Wunderbaum

Hi Nan!

If Soda stick to the same account then I suggest you go to Facebook and disconnects the connection there:

https://www.facebook.com/settings?tab=security

Once the connection is closed you can now start the game again and click on the blue Facebook button and you'll be able to login to your correct Facebook account.

If you instead of Facebook has the game game connected to Kingdom (the orange button) then simply go into settings of the game and from here you can disconnect. Once done you can reconnect and enter correct email address.

Cheers :-)

Accepted answers

All comments

Wunderbaum

Hi Nan!

If Soda stick to the same account then I suggest you go to Facebook and disconnects the connection there:

https://www.facebook.com/settings?tab=security

Once the connection is closed you can now start the game again and click on the blue Facebook button and you'll be able to login to your correct Facebook account.

Cheers :-)

Nan_Cine

Wunderbaum

Hi Nan!

If the connection sticks then try the above procedure again: https://www.facebook.com/settings?tab=security

Next step is to un-install the Facebook app on your iPod followed by a clearing of cache on your default browser.

Now you can start the game and it should now ask for your login details.

Cheers :-)

Quick Links

Recent Announcements

🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…