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Lost all data

Britney_E
Britney_E Posts: 1

Level 1
in Support

I was playing the game and it randomly closed me out. When I reopened the app all of my data was gone and I was back to level one.

Describe your question in more detail here (at least 80 characters please)

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Britney,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Frances_StJames
    Frances_StJames Posts: 6

    Level 2

    I had the same issue and when I was finally able to get game to go to the right level all my boosters were gone. Between this and candy crush level 1694 being unplayable I think it's time stop playing King games.

Hey! Would you like to give us your opinion?

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