New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Candy Crush Soda Saga Lives
Level 3
Is anyone else experiencing issues when trying to Accept Lives from Teams in Candy Crush Soda Saga? In the last 3 days, I have lost 4 Lives after clicking on Accept because the Server loading wheel continues to turn. You would think that the Lives would still be there but no, they disappear.
Comments
-
Hi and welcome to the King Community
This is Candy Crush Saga forum, but not to worry as it will be moved to the correct forum, Please visit Candy Crush Soda Community here
Thank you
0 -
That is strange because I clicked on the discussion button in the Soda Saga game but thank you
0 -
Hello @Irene_Nagle I am sorry to hear you had a problem with receiving lives from your team members. You can try these steps below 👇 and hopefully you won’t have this experience again.
You can try this: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Have a Sodalicious day 🙂
0 -
Hello again @Irene_Nagle In addition we were just told the Studio is aware of this and already working on a fix!
1 -
I should have mentioned that I am playing this on my laptop. I did do a Clear Cache and the same thing has continued to happen. That is now 5 Lives I have lost.
0 -
Just like Irene and Kiara, I too have had the same issues over the last 3 days, and have lost 5 lives. Also like Irene, I too play on a laptop.
1 -
Thank you for your help. The issue has now been resolved :D
0 -
bonjour au support
pour moi, j'ai ce problème depuis hier soir = impossible d'accepter les vies offertes par mon équipe ! c'est rageant !
0