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Temporary issue with 4 in a row not working
Hi everyone!
We're currently experiencing an issue with the feature 4 in a row where players may be prompted to play the feature but it won't appear. It may unfortunately happen even if you have started playing on a board of 4 in a row, or are just about to finish it. We're really sorry for the inconvenience and are currently investigating the issue.
If you have the issue, please tell us:
- What is your playerID (you can find out how to find your playerID HERE)
- Which device you are playing on (iPhone, Android, Windows, Facebook)
- If possible send us screenshots or screen recordings of the issue
Thank you so much for your patience. I'll keep you updated here when we have a fix.
Answers
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Your four in a row board isn’t working
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Hello @prheault and welcome to Soda community
I'm sorry, would you share a picture of this? This is the first report of this kind I read about 4 in a row
It would me understand what's going on so I can give you a better answer, thank you
Please don't cut anything off the full screen
how to take a screenshot: https://www.take-a-screenshot.org/
Save the image on your device storage if you use a computer.
Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:
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I get this... when I click on OK, it does nothing, and only goes back to the play screen
I play on my laptop , Win10.
After playing a level (not winning it, obviously) it goes to this screen... says I didn't take part this time.... seems like a new feature added that caused the problem?
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Four in a row isn’t working. Player ID 1011503774.
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Playing on iPad.
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You click ok and then get nothing.
I also have an issue receiving lives from team mates, it just keeps searching and won't give me their lives. My ID is Karin and i play on Windows on my laptop. Thanks
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Hello, mine stopped working also after I finally finished a row! I’m playing on an iPad.
user ID 3950027825 Thanks!
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Hi sorry had a senior moment my ID is 1129840396, thank you
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