no lives

Mowfi_ · November 2016

I had to re install from the app store but now I don't get lives on that version I only get them through Facebook..any ideas on how to solve this?

KingsPinn · November 2016

When you reinstalled did you reconnect to the same Facebook account?

There is a big thread here with a post from the moderators that might help you:

https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends

Mowfi_ · November 2016

Its not the Facebook version I have issues with its the one I installed on my surface pro, it worked fine until I uninstalled due to a different issue. I get lives fine on Facebook just not on the one I installed from the app store. I did do the fix with pushing notifications etc but it didn't works. thanks for trying to help though, much appreciated

Mick's_Mom · October 2018

THIS ISSUE IS NOT SOLVED. It is marked as solved, but it is not anywhere near being solved. It is pretty clear that King support has no intention of fixing the issue. After two years of people asking the question, no viable answer has been received. Since they switched to only allowing access to their games, forum and support via Facebook...nothing has worked properly. KingCare doesn't care at all. I've uninstalled all but 1 of their games, and I'm about to uninstall that, too. I never receive lives from over 300 friends I have on the King.com website. It's inexcusable at this point that they haven't reversed their horrible decision to align themselves with Facebook.

no lives

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