Can I get my progress back?

Shols · November 2016

i almost broke the level 1000 mark, and then my phone decided to factory restore itself! Now I've lost all my gold, and all of the boosts I had accumulated! I'm devastated! Is there any way to get any of it back???

StuckInATree · November 2016

Gold bars and progress are synced to your Facebook if you connect it, once synced it doesn't matter what happens to the game app (be it reinstalling, resetting, changing phones), your progress and gold bars will appear when reconnected to your account in game. It's only stuff like boosters and messages which you will lose for good as they are locally stored and don't get synced to a server.

Andrea_Binding · November 2016

Only boosters ?? Boosters are a major factor !!

StuckInATree · November 2016

That's taking what I said it out of context and not my point at all, Andrea. The point of what I'm saying is that you can't lose gold or progress by reinstalling/resetting if you've synced.

DivePeak · November 2016

When it says your progress is saved I thought it was safe to assume that boosters were a part of my progress. I guess King doesn't apply a common sense reading of the word.

Imagine if your bank ATM card stopped working, and when you get it replaced you discover that all your interest is gone. When you complain to the bank they say, "we only save your progress, not the interest you earned."

Can I get my progress back?

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