Someone is playing my account.

Loralyn_Hegland · November 2016

It's not anyone in my household. I've changed my password. I went to bed at level 523 and when I got up, I was at level 525. How do I make this stop?

StuckInATree · November 2016

What do you play on and does anyone else in your household play King games?

Loralyn_Hegland · November 2016

I'm using Safari on MacBook Air. No one else in household plays iny games.

StuckInATree · November 2016

Weird, have you ever connected to your account on someones else's device? I wish I had a ghost that completed difficult levels for me lol.

Loralyn_Hegland · November 2016

I did once. Could that be it? Maybe it synced? Is there a way I can unsync? I don't play on any other device, so I'd be fine with unsyncing, if it can be done.

I'd be ok with it but whoever does it plays the easy levels and leaves me with the hard!

StuckInATree · November 2016

Yeah if you've connected on another device I reckon that could be it. If you can, I'd ask the person in question if they can double check if they appear connected to their own account or to yours. If they're still connecting to yours in game, getting them to log out and reconnect to their own should do the trick. If they appear connected to their own account, it's possible both have synced together.

It happened with my and my girlfriends game once, I noticed straight away though as I had suddenly shot up by 100 levels overnight. I was advised to look up our User ID and they were identical which confirmed the accounts had synced together (instructions on how to find the ID are posted here: https://care.king.com/en/alphabetty-saga/what-is-my-user-id-and-where-can-i-find-it )

That's rubbish! Taking the easy levels and leaving you with the difficult ones is just plain mean!

Loralyn_Hegland · November 2016

Thanks, but the link you provided doesn't work. In searching the forums, I found directions for getting User ID (login and double tap the King icon), but that didn't work either--just shows my user name.

Someone is playing my account.

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