candy crush soda saga won't load

Patricia_Ray · January 2017

I did an update and now it won't load or loads but when I try to play it goes back to my home screen

Wunderbaum · January 2017

Hi Patricia!

I suggest you do a re-installation of the game.

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again. Find the app on Windows Market Place and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers :-)

Patricia_Ray · January 2017

tried that and didn't work

candy crush soda saga won't load

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