Candy Crush Soda Saga

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Lost Boosters

Hello, I broke my phone and it was replaced by exact same phone and when I logged in I lost all my boosters. I would have had 33,32,34.

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Jamie_Chapinski

Boosters and messages are tied to the device and don't sync along with progress and gold. When I lost my phone I used the link in my receipt to "report an issue with this purchase" and got my purchases credited back to me.

I never made a purchase in this game. Just saved up all the boosters. Was curious if they credit those who encounter these issues.

StuckInATree

Boosters and messages are tied to the device and don't sync along with progress and gold. When I lost my phone I used the link in my receipt to "report an issue with this purchase" and got my purchases credited back to me.

Accepted answers

All comments

StuckInATree

Jamie_Chapinski

Boosters and messages are tied to the device and don't sync along with progress and gold. When I lost my phone I used the link in my receipt to "report an issue with this purchase" and got my purchases credited back to me.

I never made a purchase in this game. Just saved up all the boosters. Was curious if they credit those who encounter these issues.

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🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…