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twice I have had lvl 1266 crash when I join a candy ball and a gum ball. Spectacular clearance looks like it will clear and then freeze with the space ship on scree. I want to pass this level with my bonuses back.
I too have had the same issue, and have found more than one comment about this same issue in other comments. Color Changer + Chocolate Ball shows spectacular explosions than a freeze. I backgrounded the app, then tapped the app icon to open again, the level showed as complete, on the screen with the score. Tapped the [X] to close and the app crashed. Relaunch shows the level as incomplete again.
Hi Allan- Thanks for posting on King Care. I am really sorry that the game froze whilst you were trying to pass a level. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
I would like to also take a look at your account to make things right again :-)
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
