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Pink squares on Candy Crush Soda

BobKat73
BobKat73 Posts: 2

Level 1

Does anyone have any idea what is causing pink squares on my game.. At first I thought it was something to do with my phone, but they show up on my tablet also..


Comments

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  • Yosca
    Yosca Posts: 17,870
    edited February 2022

    Hello @BobKat73 Please check if you have a game update! Other players who had the same issue told me a new update (version 1.211.10,) was released. After they did the update the pink was solved!

  • BobKat73
    BobKat73 Posts: 2

    Level 1

    Thank you both for your help and your welcome here.. You were right, my game needed an update.. Earlier I had checked for updates on the game and there were none, but when I checked again it was there.. My game is updated now and the pink squares are gone... Thank you again... ❤

  • jonkar
    jonkar Posts: 5

    Level 2

    I have been having this problem on my tablet for over a month. I checked for updates, but it shows I'm updated. Its annoying.

  • Yosca
    Yosca Posts: 17,870

    Hello @jonkar welcome to the Community 🙂

    If the pink screen or squares keeps coming up, please force close your apps, turn off your device for at least 1 minute, restart your device, open your app. Also check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.

  • jonkar
    jonkar Posts: 5

    Level 2

    I have checked for updates, I have restarted my tablet many times. Still pink squares. A few weeks ago, I had pink squares where there should be text, now I have text and pink squares for pictures of the boosters. I don't have this problem with other candy crush games just this one.

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  • jonkar
    jonkar Posts: 5

    Level 2

    I have tried everything that people suggested. Still have pink squares. Only on my tablet not the phone.

Hey! Would you like to give us your opinion?